Product Support Portal

Motor Box / Battery Replacement Instructions

• P30X Style Motor Box Installation Kit
• P20X Style Motor Box Installation Kit

Tips on how to maintain the unit in the off season

• Tips on maintenance

Robotic Product Support

• How do you know when your unit has reached a full cycle?
• I have questions about my robot, who do I contact?

Chargers for Other Countries

• I live in Australia. Where can I get an Australian adapter for the charger?

Minimum Depth For Units To Work

• What is the minimal inches my cleaner can work submerged?

Common Questions Regarding Battery Powered Products

• I have gen one Leaf Vac. What has been updated?
• Can I buy just a new battery?
• How long does the battery last?
• and 2 more ...

Lithium Ion Battery / Power On / Off Switch Related Questions

• Can I travel with my Lithium Ion vacuum on an airplane?
• Is this new motor box compatible with my old shells?
• Can I use my old Pool Blaster Max charger (PB099-US-EU)?
• and 4 more ...

Videos

• Max Li Hose Attachment
• Attaching the micro filter bag on a Pool Blaster Catfish
• Setup Videos
• and 1 more ...

Missing or Broken Pieces

• A part to my vacuum broke. How can I get a replacement part?
• I purchased a unit and I am missing a part. How can I get the part?
• I received my unit and a part is broken. What is the warranty?

Unit has poor Suction

• My unit has poor suction, any suggestions why?

Product and Parts Warranty

• I purchsed an additional warranty from a pool store / big box store. Is it valid with you?
• Product parts warranty
• Product Warranty For All Robotic Models
• and 1 more ...

Product Differences

• Where can I buy a iVac C2 or iVac M3? I can't seem to find them anywhere.
• What is the difference between the Aqua Boom XL Ultra, iVac150, and Volt FX-2?
• What is the difference between a Catfish Li and a Catfish Li Ultra?
• and 1 more ...

Order status

• What is the status of my order?
• What is the status of my unit?
• When will I receive my parts for my vacuum?
• and 1 more ...

Tracking number

• What is my tracking number for my order?

Product Exchanges

Parts and Accessories

• Where can I purchase parts or accessories for my vacuum?

Battery replacement

• I need a new battery for my unit. Where can I purchase one?

RMA -Sending Unit Back

• I have a Robotic pool cleaner, where do I send it for service?
• Who do I contact for questions or warranty repairs on my robot.
• What do I need to send to have my Pool Blaster Pro repaired?
• and 3 more ...

General Product Questions

• Where does in the manual states that you have to remove battery prior long term?
• What product do you recommend?

Dealer / Distributor Questions

• I would Like To Sell Your Products, Who Do I Contact?

Product Comparisons

• What units are similar to the Aqua Broom XL Ultra?
• What units are similar to the Max Li?
• What unit is similar to a Catfish Li Ultra?

Filter Bags

• How often should I clean out my Pool Blaster Filter bag?
• What Type Of Filter Bag Do I Need?
• How long will a filter bag last?